Terms & Conditions

RETURNS

Any item(s) purchased from Bridge PCs may be returned, for a refund or exchange (if available) providing the following conditions are satisfied;

(1) The item(s) have proved to be physically faulty.
(2) The item(s) have proved to be incompatible with existing hardware.
In addition, any returned items are subject to the conditions below:

The items are within the warranty conditions, i.e. 30 Days Return to Base (RTB) on second user items or the manufacturer’s terms on new items.

The customer is responsible for all costs in the return of damaged or faulty goods to Bridge PCs for testing, any claim for compensation of these costs is at the sole discretion of Bridge PCs.

An original invoice (or invoice number) can be produced for the original sale or other reasonable evidence to support that the items were purchased from us on the date, and at the price claimed.

The item(s) are returned in the same state that they left our premises and have not been subject to any abuse or neglect whatsoever.

The item(s) are returned complete with any screws, cables, manuals or similar that were present either as part of the   item(s) or part of a package sold consisting of the returned     item(s).

The item(s) should be returned with their original packaging (if applicable) fully intact, for return to manufacturer.

NOTE: Because of the nature of the product and its susceptibility to electrostatic damage, all memory modules are tested before they are offered for sale. Modules will only be changed if they are incompatible with existing hardware.

REFUNDS

A full refund cannot be given if the returned item(s) do not satisfy the above criteria or if the item(s) have been subject to electrostatic damage or bad handling.

In particular; any item(s) which are returned and are neither faulty nor incompatible (see above) will be subject to a handling charge of 20% of the original selling price.

SOFTWARE

Bridge PCs takes no responsibility whatsoever for data loss. Although we take unprecedented steps to ensure customer data is protected at all times, the nature of the task is such that we cannot guarantee total 100% data protection. Therefore customers are advised that all data should be backed up before committing it to any work needed.

Bridge PCs will not under any circumstances load illegal software. Our engineers will only load software that is provided with a valid license key or that is freeware. Any software that has been preloaded on the computer cannot be backed up or reloaded unless the software is provided with a valid license key.

SYSTEMS
All PCs are sold formatted (unless otherwise specified). It is up to the end user to load only genuine, licensed software onto the equipment purchased.

Any warranty is void if unauthorized work is carried out on the PC; this includes the fitment of extra optical drives, cards, etc.

OTHER
Any items not collected within 90 Days are disposed of, to cover the cost of the repair only.

This does not affect your statuary rights. E&OE.